About Phil Eastwood

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So far Phil Eastwood has created 176 blog entries.
2205, 2017

Know Your Colours: The Key to Violence Prevention in the Workplace

Attitudes, Respectful Workplaces, Uncategorized, Workplace Culture, Workplace Leadership, Workplace Safety, Workplace Violence|

I recently came across a great article about what flight attendants look for when they greet the passengers boarding their planes.

Thinking about that heightened awareness they embody at the beginning of a flight brought to mind our training workshops on Workplace Violence Prevention.

We spend time talking about the importance of being able to look at […]

1505, 2017

A Road Map to Tackling Those Difficult Conversations

Attitudes, respectful conduct, Respectful Workplaces, Workplace Culture, Workplace Leadership|

In addition to leading workshops, we also have a coaching practise called, CHAT Easy: Coaching that Connects.

The story I’m going to share with you today revolves around one of the clients I coached. I think you’ll find it helpful if you’ve ever needed to have one of those “difficult conversations” with someone in the workplace […]

805, 2017

Forewarned is Forearmed: Dealing with the Cycle of Violence in the Workplace

Bullying, Respectful Workplaces, Workplace Culture, Workplace Leadership, Workplace Safety, Workplace Violence|

I was recently delivering a Workplace Violence Prevention workshop for a municipal client of ours.

It was an especially important session because I was reminded of the critical need for employees to share information regarding safety concerns with each other, and the risk that is created when they do not.

And so, I’m going to share this […]

105, 2017

The Power of a Helping Hand

Attitudes, Leadership, respectful conduct, Respectful Workplaces, Workplace Culture, Workplace Leadership|

I’d like to share a personal story with you from an experience I had this past weekend— but first a little context.

I‘ve written many times about the power that comes from the moment when another person offers you a hand of support after they’ve noticed you struggling.

It’s vital that a workplace culture contains this atmosphere […]

2404, 2017

R-E-S-P-E-C-T — Here’s What it Means to Me

Attitudes, Difficult Conversations, respectful conduct, Respectful Workplaces, Workplace Culture, Workplace Leadership|

There’s a reason it’s called The Golden Rule, but without getting biblical on you, I’ll get ‘fatherly’ on you— my father, actually.
“Make sure that you always treat others as you want to be treated, Phil.”
I can hear him now, reminding me for the umpteenth time as I sat reading my books, that if I wanted […]

1804, 2017

Can You Hear Me Now? Tips to Be a Better Listener at your Workplace

Attitudes, E-Learning, Leadership, listening, respectful conduct, Respectful Workplaces, Workplace Culture, Workplace Leadership, workplace training, ZERO TOLERANCE|

On a scale of 1 to 5, how important is trust in the workplace? Do you trust your managers? If you’re a manager yourself, do you think your co-workers trust you?
If you gave trust a ‘1’ or tuned out the rest of the questions, then you’d better keep reading. And if you gave trust a […]

1004, 2017

The 3 Elements of Effective Communication

Attitudes, Difficult Conversations, E-Learning, Leadership, respectful conduct, Respectful Workplaces, Workplace Culture, Workplace Leadership, workplace training, ZERO TOLERANCE|

I recently had the opportunity to develop and present a brand new and powerful presentation at the Western Safety Conference held in Vancouver, British Columbia (http://wcs.pacificsafetycenter.com/). It was titled: “Wolves in the Workplace – Identifying and Responding to Workplace Bullying.”

I passionately believe that whenever a speaker takes to the stage (or for those more […]

304, 2017

Defeating the Gossip Beasts

Attitudes, respectful conduct, Respectful Workplaces, Workplace Culture|

Hey, have you heard the news about…
Did I get your attention?

Yes, today’s topic is gossip—that somewhat sadistic beast that we’re all suspect to at some point in our lives. But, regardless if we participate in the rumour mill, we know it’s not a mill that should be running—especially in the workplace.

I was talking with a […]

2703, 2017

Unexpected Lessons on an Unexpected Flight

Attitudes, respectful conduct, Respectful Workplaces, Workplace Culture, Workplace Leadership|

Today I’ll be sharing a story with you that will help demonstrate how important team dynamics are, not only to the team itself, but to those around the team as well.

But first let me ask you this question:
Do your employees provide memorable moments that enhance the experience of going to work with them?
I ask this […]

2003, 2017

Is Environmental Design the New Superhero of Workplace Safety?

Workplace Safety|

In the past seven days, two clients of ours (from two completely different environments) brought up the topic of security at their workplaces—one was a municipal client and the other was a retail establishment.

Each client’s motivation for the conversation was fueled by the same important desire — to enhance staff safety, and the issue that […]